a. We recognise the importance of protecting the privacy of information collected about visitors and users to our web site, in particular information that is capable of identifying an individual ("personal information").
2. Personal Information
a. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services, access or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
3. Use of Information
b. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services.
c. This may include but not limited to:
i. To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
ii. To improve user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
iii. To improve our website: We may use feedback you provide to improve our products and services.
iv. To process payments: We may use the information visitors and users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
a. It is required if you wish to advertise properties on the website that you become a registered user. Registration includes submitting your name, email address, address, telephone numbers, etc. You may access this information at any time by logging in and going to your account.
a. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
b. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
a. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
b. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Sensitive and private data exchange between the website and its registered users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
c. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
7. Collecting Information from Visitors and Users
a. IP Addresses: Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
d. Visitor and User information: We may collect personal identification information from visitors and users of the website in a variety of ways, including, but not limited to, when visitors or users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our website. Visitors or Users may be asked for, as appropriate, name, email address, mailing address, phone number, etc.
e. In addition we may collect non-personal identification information about visitors and users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about visitors and users means of connection to the website, such as the operating system and the Internet service providers utilized and other similar information.
8. Access to Information
a. We will endeavour to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
b. We do not sell, trade, or rent users personal identification information to others.
c. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
9. Links to other sites
a. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that site and its privacy statement.
10. Google Maps
a. The Google Maps service is made available to you under licence from Google Inc. By using the Google Maps service and any data or information accessed from Google Maps, you also agree to be bound by the Google Maps terms and conditions available at the following url: http://www.google.com/intl/en_us/help/terms_maps.html.
11. Your acceptance of these terms
a. By using this site, you signify your acceptance of this policy. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
12. Problems or questions
b. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site; http://www.privacy.gov.au/. This document was last updated on January 12, 2013